Who we are
OnType ("we," "us," "our") operates the website ontype.ca. This policy explains how we collect, use, and protect your personal information when you visit our site, take our personality assessment, purchase products, or book advising sessions.
Information we collect
We collect information in a few ways depending on how you interact with the site:
- Personality assessment. When you take the test, your responses are processed to generate your results. We do not require an account or personal details to take the test.
- Purchases. When you buy a book or guide, we collect your name, email address, and payment information through our payment processor. We do not store credit card numbers on our servers.
- Advising bookings. When you book a session, we collect your name, email address, and any information you choose to share during the booking process.
- Free Handbook. When you download the free handbook, we collect your email address.
- Cookies and analytics. We use cookies and analytics tools to understand how visitors use the site. This includes information like pages visited, time spent, browser type, and referring source.
How we use your information
We use the information we collect to:
- Deliver your personality assessment results
- Process and fulfill purchases
- Schedule and conduct advising sessions
- Send the free handbook and occasional updates (you can unsubscribe at any time)
- Improve the site and our content
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Third-party services
We use third-party services to operate the site. These include:
- Payment processing: [Stripe and PayPal]
- Email: [WP Mail]
- Hosting: [EasyWP]
- Analytics: [Google Analytics]
Each service has its own privacy policy governing how they handle your data.
Data retention
We keep purchase records as required for tax and accounting purposes. Email subscribers are retained until they unsubscribe. Assessment responses are not stored with personally identifiable information.
Your rights
Under Canadian privacy law (PIPEDA) and, where applicable, the GDPR, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for email communications at any time
To exercise any of these rights, contact us at the address below.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. No method of transmission over the internet is completely secure.
Children
The site is not directed at children under 13 and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
Contact
If you have questions about this policy or your personal information, contact us at [ontypeteam@gmail.com].